Bad motor scooter

Scooter computer

I received an intriguing press release the other day. It arrived with a photo of someone on a pink motor scooter touting a new service: London-based Scooter Computer. At first, I thought the release was alluding to a new built-in gadget for sexually ambivalent bikers, but it turns out not to be anything of the sort. So, forgive me for having such a politically incorrect thought.

In fact, the press release is about a UK startup company who ride to the rescue of those bewildered by IT problems at home, in the office, or SOHO. According to the release, the high-tech scooter cavalry come to the rescue on “quirky pink scooters” and will help fix your computer, install software, sort out your digital camera and even set you up on Facebook or help you download from iTunes and other sites if you are unsure as to how to go about that. Now, there have always been peripatetic quick fix tech people around almost since the moment the first person had a PC delivered to their home and discovered they couldn’t figure out which wire went where and broke their coffee cup holder on day one.

So, what makes the pink scooter computer guys any different, apart from the fact that they ride gaudy bikes? I figured that any technically inclined assistant charging a plumber’s rate could help set up a silver surfer with a Facebook account just as easily as shove a big chunk of RAM into a bored housewife’s computer…without getting bogged down in small talk.

Apparently, unlike plumbers and cable guys, the Scooter Computer mob will save you money on tech support lines and will talk you through what they are doing to fix or setup your gadget or computer so that you have the information to hand for future reference. I suspect this means that you would not need to call them out again for the same problem, again, very unlike a plumbing problem. Mark Dixon, a spokesman for Scooter Computer, says this is “the ideal service for anyone with IT/Tech/gadget problems.”

I have to admit, one thing I never do if I have a problem with a computer or gadget is call the technical support line, which should I call and expensive toll number and essentially pay the manufacturer to fix something that shouldn’t have been broken in the first place. The next thing I don’t do is take it back to the point of purchase, if that happens not to be an e-shop.

Finally, the last thing I do is not to read the manual. A much quicker solution is simply to Google the problem and if that doesn’t produce an answer, then there is always the manufacturer’s press office. But, then that’s probably not accessible to most users outside the world of journalism. But, it often helps, as regular readers who remember my Dell Inspiron laptop problem, the ntl netguard issue, and the VirginMedia OpenDNS debacle will recall.

One thing I almost always do when I figure out what’s wrong with a gadget, computer, or website is to blog it on Sciencetext.com, that way I have a record of what I did to rectify the situation for future reference. Moreover, since many of the problems I come across and ultimately solve turn out to be quite common, Sciencetext.com also acts as a repository for other people who may suffer from tech fallout too.

Scooter Computer founder Will Foot said: “We spotted that people did not have the knowledge or the time to get the most out of their computers and gadgets. With iPods, Blackberrys, digital cameras and millions of home computers it was clear that there was a demand for reliable IT support in the home.”

The team offer computer testing, installation of parental controls, virus protection advice, data backup and general troubleshooting. They will also sort out your digital photo needs, iPod storage questions and even offer training in your own home. It’s likely that the idea if it is truly successful will be hijacked by other companies. Foot adds that big American companies and large retailers are looking to move in on this area of business and he’s happy for the competition, having found a way to bring the helpdesk right to your home or SOHO with no traffic or parking problems, a deliberate lack of jargon, all on seriously gaudy motor scooters.

Open Access Science

John Wilbanks, executive director of the Science Commons, and his colleagues are now focusing on access to the literature, obtaining materials, and sharing data. Science Commons recently introduced a set of tools to allow authors greater control over papers published in scientific journals.

This week, they have launched the Neurocommons project, an open-source research platform for brain studies. This system uses text-mining tools and analysis software to annotate millions of neurology papers, so that researchers worldwide can find relevant information in a matter of minutes. Other sciences will follow. Wilbanks spoke with Popular Science magazine about his vision for open access science.

Blogging tips

For readers who don’t already know, I thought I’d let you into a little secret, I’ve been unfaithful to the Sciencebase Blog. While bringing you a regular daily dose of science news and views on Sciencebase I’ve also been running around with a frisky little site that goes by the name of Significant Figures. Here’s a summary of what I’ve been getting up to with that site lately:

  • Boost Your RSS Subscribers With Easter Eggs

    The Internet Duct Tape site offers blogging, programming, technology, and lifehacks as does Significant Figures, but IDT is way ahead of the game when it comes to attracting RSS subscribers. One of the neat little ideas the site describes is how to create a secret Easter eggs page for your blog’s…

  • Click an Orange, Feed the World

    Ever wondered what those little orange icons that litter blogs and websites are all about? If you have, where have you been, those little oranges are the key to the amazing world of newsfeeds.With this post we’re launching Click an Orange Day with the slogan – Click an orange and feed the world,…

  • Season of Compliments

    Just a few recent comments from our regular readers for your delectation:Great work with this one, nicely done!Your site is very interesting, very calming effect just reading it. Will spend more time with certain areas. Well done and good luck with your work.Hello everyone. Nice to meet you here!The…

  • Accepting Comment Spam

    In the past, you have focused on avoiding comment spam on your blog using tools like Bad Behavior and Akismet. These coupled with wary moderation allow you to stave off the cr*p flood of phentermine, tramadol, lager breast, and bigger member spams that hit your comment queue in a regular tsunami of…

  • Feedburner Competition

    Now that Google has acquired Feedburner and we can all use MyBrand for free, I would like to open up a little competition for Significant Figures readers who have their own blog running a Feedburner feed.Here’s the deal. Look up your Feedburner subscriber number and leave a link to the counter…

  • Dump the Blogroll

    Wayne Smallman over on the technology news site BlahBlahTech dumped his blogroll this week. He had several very good reasons, not least was that a lack of context for all those links to external sites means the blogroll has had its day and is no longer providing a service to readers. Shame, he tells…

  • Converting a WordPress Blog into a Static Site

    Some time ago, I built a simple little website for UK hydroseeding company CDTS Ltd. Cambridge Direct Tree Seeding convert brownfield and other sites into lush landscaped areas.Initially, I suggested to the company that there would be several advantages to running their site as a blog, allowing them…

  • How to Boost Your Feed Readers

    Recently, I left a comment on a fellow blogger’s site suggesting he add a small link to a ‘What is RSS?’ post close to his feed subscription button. My rationale was based on my experience with Sciencebase subscriber numbers and some insider knowledge on web surfing habits and how these might…

Digital Cameras and Imaging

Advanced Imaging subscription

If you’re in North America, you can sign up for a free subscription to Advanced Imaging. The magazine is published monthly and provides some 55,000 imaging professionals in industry, science, medicine, the arts, broadcasting, and the media with the latest news on imaging hardware, software and peripherals (digital cameras, CCD etc) that are used in capturing, displaying, manipulating and storing images.

According to the magazine’s blurb, if you are working on a daily basis with all forms of digital imaging for various applications, on any computer platform, then you can get a free subscription and find out about the available imaging tools and techniques used by fellow professionals in their work.

For more freebies and offers, grab the Sciencebase Science Newsfeed where you can gain access to additional offers, including invites to web 2.0 sites, such as Pownce (Twitter on steroids) and Joost TV, as well as the chance to get a free text link on Sciencebase.com Be sure to add the newsfeed to your reader ASAP and check back for updates to the Sciencebase secret subscribers’ page.

When Blogging Gets You Fired

Blogger fired

You wouldn’t think that writing up a few random thoughts in a blog could get anyone into trouble, would you? Obviously, if you’re making libelous statements then some day soon you are going to be sued, allegedly. But, most of us are sensible enough not to slander anyone in print, in person, or online, aren’t we?

No, the issue to which I am alluding to is the case where you, as a blogger, overhear some juicy gossip, perhaps not all the details, but enough to make you respond strongly enough that you want to tell the world. You do a short write-up, expressing your opinions about the turn of events as you heard them, you mention no one by name, make no direct connections to the place or time of the happening, and do all this in a personal blog.

Next thing you hear, someone connected with the gossip has made the connection, found out where you work and emailed a serious complaint, cc’ing your boss. The complaint alludes to an abuse of privacy laws, trust, and customer-client confidentiality. You panic, confess all to your boss, a meeting is called with the bosses and HR and before you know what’s hit you, you’re fired.

There have been several instances of medical professionals and others being barred from writing blogs recently. There is usually a serious conflict of interest between the public discussion of medical matters and the confidentiality inherent in the Hippocratic Oath. It’s the same when professionals present case studies in their trade publications, particularly if they mention any two of the following, portable vacuum cleaners, potatoes, genitals, the rectum, or hot-tubs, in the same sentence.

Seriously though, what can you, as a compulsive blogger, do to minimise the risk of employment cessation? Here are my top tips, which you can take or leave, but which do not represent secure advice in the legal sense but merely some common sense thoughts.

First off, decide whether the benefits of blogging and the risks it might entail actually outweigh the benefits of gainful employment. I suspect 99 times out of 100 they won’t, unless you’ve optimised your ads really, really well.

Second, double check your employment contract and any professional oaths you take to make sure there is no conflict of interest or that you are not automatically precluded from revealing your inner thoughts to the public.

Third, do not under any circumstances use your employer’s computing equipment, services, web connection, email, telephone or anything else for personal use and particularly not in relation to your blog, unless you have explicit permission. Even then, be very cautious of blogging from a work IP. They could string you up on a technicality if you even used the phone once to call your grandmother. In fact, they could fire you for all kinds of reasons on this one whether you’re blog breaks the rules or not.

Fourth, ensure your blog is entirely personally run, owned, and in no way tied to your employer. (Also see item 3 in this regard).

Fifth, make sure that what you are saying is legal and does not defame anyone, it’s a basic rule of journalism, and if bloggers are staking a claim on that realm, then they ought to learn the rules, for their own safety.

Finally, a bonus tip. Go back to point one and decide whether running a blog to vent off steam is really a better outlet than a trip to the pub with friends where you can ruminate to your heart’s content with (usually) no fear of losing your job. Ask yourself, does my blog shed a good light on me as a professional or my employer as the entity paying my bills?

In a recent report from American Medical News, some physician-bloggers have found that what they wrote could be used against them. That doesn’t mean you have to stop, or never start, says the report. But, people do get sacked for running blogs and saying the wrong thing, at the wrong time.

Incidentally, this post is NOT autobiographical. I didn’t. Honest. But, I’m not going to embarrass the blogger who did get fired this week, having essentially failed to adhere to those safe blogging rules.

Meanwhile, more public cases of blog firings that show this is nothing new. Read ’em and weep:

When Blogging Gets Risky

Blogging Blunders Could Lead To Pink Slip

US Blogger Fired by Her Airline

I Was Just Fired for Blogging

Of Blogging and Unemployment

5 Reasons Blogging Leads to the Unemployment Line (You’re Fired!) – Adds, the caveat that you must sure you’re not late for work or slacking cos you’re blogging.

Be warned though, not blogging can get you fired too!

And, it’s not just blogging that could get you into trouble, your boss could “own” your Facebook, MySpace, Twitter, Pownce, etc accounts if you even mentioned running one at work, under your contract of employment. Just as a research chemist who invents a new life-saving drug, attempts to take out a patent in their own name will most likely discover that anything they produce while employed will defer to the intellectual property of their employer. Unless their contract contains a get out clause or an IP sharing paragraph, they will not profit from their invention even if they did it in a home lab.

The same might apply to your StumbleUpon account, your Digg page, your del.icio.us bookmarks, and links you share with others using the Share This plugin displayed below.

Harry Potter and the Terrorist Threat

Harry potter and the deathly hallows

Could the UK government’s response to the terrorist threat since 9/11 be the basis of plots and story lines in the Harry Potter series of books? Judith Rauhofer of the University of Central Lancashire believes so and has carried out a study of JK Rowling’s fictional accounts of the exploits of the child wizard with the infamous scar. She has found several subtle parallels in the books written since September 11, 2001, with contemporary society and suggests that the allegorical nature of these novels could underpin much of their appeal to adult readers.

Since the publication of the fourth book, “Harry Potter and the Goblet of Fire”, the publishers, Bloomsbury, has acknowledged that a large part of the readership is among adults, by publishing an adult edition alongside the children’s version. Many commentators suspect that one possible rationale for this is to allow adults to read the book in public without embarrassment.

Jon Howells of Waterstone’s told me that, “Based on our pre-order statistics we estimate that some 45 per cent of Harry Potter book 7 sales will be of the adult edition, which is up on about 23 per cent for the last book.” Book 7 – Harry Potter and the Deathly Hallows – goes on sale Saturday 21st July.

According to Rauhofer, book five in the series was the first Harry Potter book to be written entirely after the terrorist attacks in New York City, Pennsylvania, and Washington. “Until then, the Harry Potter series could be seen as nothing more than a simple story of good versus evil,” says Rauhofer. But, after that, “JK Rowling’s work evolved into more of a social commentary on current events.”

Rauhofer believes that with the Harry Potter series Rowling has created a parallel world highlighting many of the steps taken by the British government, which she says are mostly unfair and unjustifiable, in the name of the war on terror. For instance, in the fifth book, “Harry Potter and the Order of the Phoenix”, all wizards are issued with emergency pamphlets. “Most people who received the UK government’s ‘Preparing for an-emergency’ pamphlet through their letterbox in 2004 will recognise the irony of Rowling’s plot detail here,” says Rauhofer.

Several key plot features hint at parallels between the wizard world and the so-called “muggle” world of humans, says Rauhofer. The marginalising of an ethnic group, for instance, by the muggles themselves, identity issues with Death Eaters masquerading as others, detention without trial of Knight Bus conductor Stanley Shunpike on suspicion of Death Eater activity, interception of Arthur and Molly’s post while in The Burrow in the name of safety, and many other examples.

“Rowling’s description of an alternative society and its government traces recent events in contemporary society,” Rauhofer adds, “The political thread going through the series largely focuses on the way in which the Ministry of Magic deals with Lord Voldemort’s return.” If Voldemort, whom of course should not be named, is the terrorist threat in disguise, then the anti-Voldemort security measures taken by the Wizards could be seen to reflect various legal and political changes that have occurred in the UK since 9/11.

Of course, it could simply be that, like countless books before it, readers find ways of looking between the lines to see hidden messages that are simply not there. Unfortunately, JK Rowling is rather busy this week and was unavailable for comment at the time of writing.

Rauhofer’s treatise appears in

Is the Web Awake?

The web's awakeA vast underground network exists in the American North West. The network is composed of the usual hubs of major activity with numerous interconnections, a complex packet-based communication system, and peer-to-peer sharing. But, this is not the familiar kind of network of BitTorrents, search engines, and wikis. This is a living organism, perhaps the biggest living organism. A fungus known as Armillaria ostoyae. we know almost instinctively that A. ostoyae is alive. It is an ordered entity, it assimilates nutrients and excretes waste products, it grows, it reproduces. Its metabolic pathways carry packets of chemical information along its network of tendrils. It exists beneath a 9 square kilometre area east of Prairie City in a remote corner of Oregon’s Blue Mountains at about 2000 metres.

So, asks Philip Tetlow in his latest book The Web’s Awake, can we similarly define the World Wide Web as being somehow alive, and more philosophically, aware?

Seemingly not. Tetlow draws together a network of evidence but comes to no more solid a conclusion than we cannot yet know whether or not the Web is awake, aware, or simply awash with random clusters of information and interlinks. His title would imply that he had evolved an answer to one of computing’s quintessential questions, can a true Turing machine exist? If the Web were awake, then it would be as parasitic as any fungal sprawl. But, it not only feeds on us, it offers us a symbiotic relationship in which we feed on its digital gifts.

The Armillaria ostoyae network would not exist if it were not for the roots of its forest host, but we still feel it to be alive. In the same way, the Web would not exist without the information and power we feed it. Nevertheless, we do not feel that the Web is alive. Of course, we do not yet know what future structure and organisation may emerge within the Web, maybe its offspring will be autonomous, a parasite or symbiote, maybe it will feed on us just as A. ostoyae feeds on the forest above and will ultimately destroy it.

There are no straight answers to Tetlow’s questions. Maybe we should JFGI. Just Flipping Google It!

Thumbing Scientific Papers

A rather eye-catching paper was posted on the ChemRank site recently entitled: How to write consistently boring scientific literature. The paper is a parody on the art of writing a research paper by biologist Kaj Sand-Jensen of the University of Copenhagen. And begins, “Although scientists typically insist that their research is very exciting and adventurous when they talk to laymen and prospective students, the allure of this enthusiasm is too often lost in the predictable, stilted structure and language of their scientific publications. I present here, a top-10 list of recommendations for how to write consistently boring scientific publications. I then discuss why we should and how we could make these contributions more accessible and exciting.” Are you enticed by Sand-Jensen’s intro? Me neither. It just seems it would be as terse and as inaccessible to a lay reader as any of the papers he parodies. You can give it the thumbs up or the thumbs down on ChemRank.

Five Dimensional Online Gifts

Online communitiesDifferent social media, such as wikis, MySpace, Flickr, and various forums have different ways for people to give and receive gifts, according to Swedish scientists.

To fully understand online gifting and the successes and failures of online communities, we need to consider the question “who gives what to whom, how and why?

Every day, more and more people join online communities, such as MySpace, FaceBook, and Second Life, and use file sharing systems like BitTorrent. In these virtual spaces they can reinvent themselves, make new friends, and share information and resources with others. Understanding how people give and receive digital items, “gifts”, online is key to understanding the successes and failures of countless online communities.

Now, computer scientist Jörgen Skågeby of Linköping University in Sweden writing in the International Journal of Web Based Communities, explains how there are five dimensions to the way people give and receive gifts online, whether those gifts are information, mp3 files, photos, or illicit file shares.

  • Initiative – spontaneous giving and sharing, e.g. SourceForge.net and flickr.com
  • Direction – the path the gift follows
  • Incentive – exploited in point-scoring systems such as BitTorrent networks
  • Identification – anonymous or recognised
  • Limitation – access control

Gifting is a central human activity in many communities, both offline and online, explains SkÃ¥geby, “As more and more of human social activities will be copied or migrate entirely to online, we need to consider what dimensions are central to these activities, so that we can analyse their long-term impact on individuals and society.”

SkÃ¥geby’s work is reported in Int. J. Web Based Communities, 2007, 3, 55.

Academic Rebellion

Science nature microsoftScience is revolting! A revolution is underway and the battles are taking place on the Microsoft Office frontline. Science, the journal of the America Association for the Advancement of Science (AAAS), is ditching support for Microsoft format office documents. In its notice to authors it advises that:

“Because of changes Microsoft has made in its recent Word release that are incompatible with our internal workflow, which was built around previous versions of the software, Science cannot at present accept any files in the new .docx format produced through Microsoft Word 2007, either for initial submission or for revision. Users of this release of Word should convert these files to a format compatible with Word 2003 or Word for Macintosh 2004 (or, for initial submission, to a PDF file) before submitting to Science.”

There is also a warning that Microsoft Word 2007 is no longer acceptable in revision documents because of problems with incompatibilities with Equation Editor.

But, it is not just hefty Science magazine, Nature has also weighed into the battle:

“We currently cannot accept files saved in Microsoft Office 2007 formats. Equations and special characters (for example, Greek letters) cannot be edited and are incompatible with Nature’s own editing and typesetting programs.”

Thanks to An Antic Disposition for bringing the S and N issues to our attention. But, is this the only evidence of a rebellion? Certainly not. While Science and Nature are ditching the various Microsoft proprietary formats for technical reasons but staff and students at Imperial College London are truly up in arms over the imposition their institution makes on them to use Microsoft products.

The Software Freedom for Imperial College is hoping to persuade IC to implement a college-wide policy that ensures students are not coerced into purchasing M$ products in order to complete their studies. At present, many tutors and professors ask for Word format files, Powerpoint presentations, and Excel spreadsheets. All of which are infinitely more expensive than the Open Source equivalents of these Office products which are widely available and widely accepted in many quarters.

The movement also hopes to discourage the use of Microsoft products for email attachments and to preclude Microsoft’s awful winmail.dat (workaround here). They want IC to ensure that all web services are standards-compliant and fully functional in all major web browsers, not just the dreaded IE. And finally, they want to see the use of free and open source software for services when high quality and reliable alternatives exist.

Several top universities have already made the move to OS and ditched Microsoft either completely or partially. In fact, IC is the only one of the Top 20 academic centres of excellence around the world that still uses a proprietary web server that is not 100% standards compliant. This resulted, according to the site in 313 errors during testing compared to University of Cambridge: 0, University of Oxford: 0, MIT: 0, and Yale University: 1 error. SFIC hopes to negotiate with IC to rectify the problems. The main issue is probably inertia, even within academic science, Word, Powerpoint, Internet Explorer, Outlook, are all considered pretty much standard the world over.

There are viable and better, free alternatives to almost all Microsoft products, such as Thunderbird email, Firefox, Safari, and Opera web browsers, OpenOffice etc etc as well as countless non-proprietary server systems.