It really doesn’t come as a surprise to hear that a major UK computer seller is up before the courts accused of mis-selling second-hand computers as “shop soiled”. A friend of mine once took a machine to them for an overhaul, system cleanup, extra RAM that sort of thing. Came back to him in exactly the same condition as when he’d taken it in, they tried to charge him 150 quid for the privelege, But he easily caught them out when he showed them that the OEM security seal on the case hadn’t even been broken! Why did they think they’d get away with it. Perhaps it is because the general public is so trusting of an operator that has massive out of town stores. It would be the last place I’d go to buy anything to do with computers.